During the three-year warranty period offered by most manufacturers there are an average of claims per car against guarantees. During seven years, Kia customers make an average claims. That's of a claim per car in the final four years of the warranty. This means the Kia cars get checked and repaired more and get more reliable in the long run. This seems to have a positive effect on the used value of Kia cars on the second hand market. The customer therefore wins twice: he gets 7 years of peace of mind, and a higher resale price. Kia from its side, almost tripled its market share.
Air Products (NYSE:APD) serves customers in technology, energy, healthcare and industrial markets worldwide with a unique portfolio of products, services and solutions, providing atmospheric gases, process and specialty gases, performance materials and chemical intermediates. Founded in 1940, Air Products has built leading positions in key growth markets such as semiconductor materials, refinery hydrogen, home healthcare services, natural gas liquefaction, and advanced coatings and adhesives. The company is recognized for its innovative culture, operational excellence and commitment to safety and the environment and is listed in the Dow Jones Sustainability and FTSE4Good Indices. The company has annual revenues of $ billion, operations in over 30 countries, and nearly 20,000 employees around the globe. For more information, visit .