To use the subscription features, like live traffic information, you need to set up your account. If you have replaced your device or reinstalled iGO Navigation you need to set up your account to be able to restore the subscription features. You need to enable the iCloud if you have an operating system earlier than iOS 8. If you have iOS 8 or a later version you need to enable the iCloud Drive as well. Please make sure that the iCloud is enabled at the time of purchase, otherwise the application cannot save the data necessary for restoring your purchase information.